Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Xtottel.com website (the “Service”) operated by Xtottel Ltd. Xtottel provides products and services to help you get a world-class website.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. Any new features or tools which are added to the current service shall be also subject to these Terms and Conditions. Xtottel Ltd. reserves the right to update and change the Terms by posting updates and changes to the Xtottel.com website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

##. Payment

Payment is made by the client for any of our packages in the respective currencies, in order to commence any of our website or digital marketing services. On confirmation of payment, a receipt will be issued based on the contact information we are provided with.

##. Supply of Information

The client is responsible for providing all necessary information in order to execute the project. Such information may include logos, contact information, website content, images, videos, account access, etc.

Where there is any delay in providing necessary information, we reserve the right to delay commencement of the respective project or campaign until all necessary information has been provided.

##. Changes/Corrections to Services

Projects are completed depending on the duration specified and Xtottel always ensures to meet our deadlines. Work and changes by the client or affiliates of the client requested after a project’s deadline has passed will be charged at our hourly rate.

We do provide the opportunity to provide feedback in 2 revision sessions before the completion of a project.

Deviations from the initially agreed upon brief, desired specifications that were not previously disclosed or content updates that were not provided initially will be charged at our hourly rate depending on the scope of extra work required.

##. Names and Trademarks

Clients hereby grant Xtottel a non-exclusive right to use Client’s trade names and logos as are used by Client’s hosted sites, including but not limited to screenshots of Client’s hosted sites, testimonials and associated photographs appearing on Client’s hosted sites (“Customer Public information and images”), in advertising and also on Xtottel’s own websites describing and promoting Xtottel’s Services.

##. Billing Policies and Cycles

All billing invoices and payment notifications will be sent to the client via email and SMS where possible. For all our products/services that have a recurring billing cycle, that cycle begins on the day the Client makes their first payment (the “Billing Date”) and is due on that day each month, or year thereafter, depending on the Service plan selected and billing terms for individual Services. Failure to make payment for services when due will lead to our inability to continue to provide the said service.

##. Domain Ownership and Transfer

The Client is the owner of their domain name at all times and Xtottel Ltd. is proud not to hold our customers to ransom regarding domain names. A Client may choose to transfer their domain name at any time and for any reason. Circumstances under which a domain name transfer request cannot be honored include:

– Evidence of fraud regarding the domain name, its acquisition or use.
– Dispute over the identity and authority of the person requesting the domain transfer.
– Expiry of domain name due to a failure on the Client’s part to make payment for the required billing cycle on schedule.
– Domain name is within the 60-day initial registration period with Xtottel Ltd.
– Domain name is within the 60-day period from a previous transfer to Xtottel Ltd.

##. Termination of Service

Xtottel’s Service will continue in effect until Client validly terminates the Service

  • The Client may cancel his/her service at anytime by emailing [email protected] and then following the specific instructions indicated to the Client in Xtottel’s response
  • The Client upon cancellation of service will not be entitled to a refund of any fees.
  • The Client’s website will be taken offline or campaign will be terminated.
  • Fraud: Without limiting any other remedies, Xtottel may suspend a client’s website or campaign if we suspect that the Client (by conviction, settlement, insurance or escrow investigation, or otherwise) has engaged in fraudulent activity or illegality in connection with the site or services or are in violation of the terms and conditions.
##. Prohibited Practices

Client’s may not utilize the Service to provide, sell or offer to sell the following: replicas; controlled substances; illegal drugs and drug contraband; weapons; pirated materials; instructions on making, assembling or obtaining illegal goods or weapons to attack others; information used to violate the copyright(s) of, violate the trademark(s) of or to destroy others’ intellectual property or information; information used to illegally harm any people or animals; pornography, nudity, sexual products, programs or services; escort services or other content deemed adult related.

##. Changes to Services and Pricing

Xtottel reserves the right at any time, and from time to time, to modify or discontinue, the Service or any part thereof with or without notice. Xtottel will not be liable to the Client or any third party for any modification, price change, suspension or discontinuance of the Service.

##. Contact Us

Got any question about our terms and conditions, you may contact us at: [email protected] or via our contact page. We will investigate your question, respond to your inquiry and attempt to resolve any concern regarding your question.

© 2024 Xtottel Ltd. All Rights Reserved. (Last updated on 1st of January,2024 )